Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 65 - 75% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help re-coop your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
We have a minimum limit of 15 items in order to participate, unless you have furniture or baby equipment. There is a 300 item limit per consignor number, if you have more than 300, you will need to get another consignor number. -- please bring your best items. There is a **$10.00** participation fee per consignor number. You may register for as many consignor numbers as you'd like.
Please BRING YOUR BEST ITEMS to consign.
Barcode Label size: adhesive address labels size 1 inch X 2 5/8 inches (30 up). Please note: all labels printed at home MUST be printed in color.
We are HIGHLY encouraging pre-labeling at this time. This allows for a faster check-in process for all.
Options:
(1) you can print your labels IN COLOR & label your tagged items at home prior to check-in
(2) you can sign up for one of our label pick-up days to get your labels ahead to label at home (once dates have been set, go to the Consign Tab & select Consignor Links from the menu to view sign-ups)
(3) you can sign up to have your barcode labels mailed to you. A $4 fee applies & fee will be taken from your consignor check. (once dates have been set, go to the Consign Tab & select Consignor Links from the menu to view sign-ups)
NOTE: We can still print labels for you at traditional check-in/drop-off of items, but pre-labeling is highly recommended to minimize the time in the store at check-in.
We are allowing consignors to bring any guest with them. You also have the option to upgrade & purchase an earlier shopping ticket for earlier access. However, your consignor pass is FREE. Our consignors have worked hard to earn this special shopping privilege and we are happy to offer this perk.
Pre-Sale is such a busy shopping time & the space is tight & stocked with awesome merchandise! We recommend, for your shopping enjoyment (make it a day/night out for YOU!), that you do not bring your children to Pre-Sale. However, we will not turn you away if your children are in attendance.
We suggest you set the price at 25-30 percent of the retail value. Baby equipment, furniture and large indoor/outdoor toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these items competitively, also.
Yes, but you will need to enter your items online in separate batches and under separate Consignor Numbers. Register for each sale separately.
No wire hangers are allowed. Please use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above.
Place them in a Ziploc bag and then seal the Ziploc with clear packing tape. This is important! IN permanent marker, include on the ziploc: consignor number, price, and item description. (If that bag becomes separated, we want to be able to match it back to the appropriate item & consignor!)
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible.
We have laundry baskets and tote bags for you to borrow to hold your finds.
If it meets our "excellent quality" standards, then group it together with one or two more like items. Pin them together on a hanger, or group them in a Ziploc bag and put one price for the entire group.
It is recommended to iron clothes as part of your prep process. Wrinkled clothing does not sell as well & may not be accepted during check-in. Remember, the better they look, the more likely they are to sell & help you earn some money!
Yes, you may enter additional batches. However, please note that there is a 300 item limit per consignor number. If you have more than 300 items, you will need to get another consignor number. Please bring your best items. There is a **$10.00** participation fee per consignor number. You may register for as many consignor numbers as you need to accommodate your item count.
We are not able to accept ANY clothing or other items that have an odor of any kind.
We have opportunities to partner for trade at certain sales. Please email AmandaD@rhealana.com & megan@rhealana.com to inquire.
